Refund Policy

We want you to be happy with Golarko. If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date, in line with Paddle's Refund Policy. This applies to Golarko Pro subscriptions ($8.99 USD per month or $78.99 USD per year) and the Golarko Vacation Pass ($14.99 USD one-time, 90 days of Pro access).

How to request a refund

All Golarko purchases are processed by our merchant of record, Paddle.com. To request a refund:

• Visit paddle.net and locate your order using the email address you purchased with, or
• Email us at support@golarko.com and we will help you request the refund through Paddle.

Refunds are returned to the original payment method. Processing usually takes 5–10 business days depending on your bank or card issuer.

After the 14-day period

Refund requests received after 14 days are considered on a case-by-case basis. If you cancel a recurring Pro subscription, cancellation stops the next renewal — your access continues through the end of the paid period. The Vacation Pass is a one-time purchase that never renews, so there is nothing to cancel; a refunded Vacation Pass ends the remaining 90-day access.

Chargebacks

If you have an issue with a charge, please contact us before initiating a chargeback with your bank — we can almost always resolve it faster directly.

Contact

Questions? Email support@golarko.com.